Thank you for choosing Sayuri for your solid perfume needs. We are committed to providing you with the highest quality products and exceptional customer service. Due to the nature of our solid perfumes and for hygienic reasons, we do not accept cancellations or returns once an order has been placed and shipped.

We understand that selecting the perfect fragrance is a personal choice, which is why we encourage you to explore our scent descriptions, read reviews, and reach out to our customer support team with any questions before making your purchase. Our team is here to assist you in finding the ideal scent that suits your preferences and needs.

In the rare event that your order arrives damaged or defective, please contact us immediately, and we will work swiftly to resolve the issue to your satisfaction.

Thank you for your understanding and continued support of Sayuri. We look forward to providing you with an unforgettable olfactory experience.